Support

Feedback

DemirBank constantly works on improving the quality of service and addressing the needs of clients and partners.

The most important and valuable contributor to improving service quality is, of course, our clients. That’s why DemirBank always considers and listens to questions and suggestions.

If you have any questions, you can:

  • Contact DemirBank's customer support service at any time, 24/7:
    • +996 (312) 610 610
    • +996 (312) 610 613
    • +996 (312) 900 777
    • 2222 (free call)
    • WhatsApp: +996 770 610 610
  • For faster service, contact the WhatsApp Call Center at: +996 770 610 610;
  • Send an email from anywhere in the world: customercare@demirbank.kg;
  • Go to the special procedure for handling client complaints and suggestions;
  • Leave feedback in the suggestion book at any DemirBank branch or savings office;
  • Write a free-form application addressed to the branch head at any bank office;
  • Get quick answers to your questions via the official social media pages: